Right now: nobody. They text your shop, get silence, and book whoever replies first — usually your competitor. The After-Hours Lead Catcher answers every night text instantly, qualifies the lead, and hands you a clean summary by morning.
Plumbing and HVAC emergencies don't wait for business hours — burst pipes and dead furnaces happen at night. And the customer with water on the floor doesn't leave a voicemail. They text three shops and hire the first one that responds.
"We lose leads after business hours."
— the single most common complaint in a September 2026 small-business onboarding study. Most shops know it's happening. Almost none have fixed it.Outside your business hours, incoming texts get an instant, friendly reply — in your shop's name and voice. Your techs' phones stay silent.
Four quick questions — name, what's wrong, address, and how urgent it is. Emergencies get flagged so you can triage first.
One card per lead: who, what, where, urgency. Call them back by 9 AM — before they've finished their coffee, let alone called a competitor.
When someone texts your shop outside business hours, they get an instant reply in your shop's name. The responder asks four quick questions — name, what's wrong, address, and urgency — then you wake up to a clean lead summary with everything you need to call back by 9 AM.
It replies in your shop's voice as your after-hours assistant. Customers get helped immediately instead of silence — which is what actually wins the job.
The urgency question flags emergencies automatically, so they're at the top of your morning summary and you can triage first.
No. It connects to your existing line and only takes over outside your business hours. Your techs' phones stay silent.
No. It's $249/month, cancel anytime, with setup included. Most shops are live within a week.